Shipping Policy

We are committed to providing fast, reliable, and affordable shipping to our valued customers worldwide.

1. Shipping Methods & Costs

At JerseySnap, we offer flexible and affordable shipping options to meet the needs of our customers. You can choose the best shipping method at checkout based on your location and urgency:

• Standard Shipping: $4.99. This cost-effective shipping method is ideal for those who don’t mind waiting a bit longer for their order to arrive. This option applies to both domestic and international orders.
• Express Shipping: $7.99. If you need your items sooner, our Express Shipping will get your order to you faster, ensuring quicker delivery.
• Free Shipping: Enjoy free Standard Shipping on all orders over $80. This offer applies to domestic orders only and gives you an affordable way to get your favorite jerseys delivered right to your door.

Please note that shipping costs are calculated based on the shipping method, delivery address, and size/weight of your order. You will see the shipping fees displayed during checkout before finalizing your order.

2. Order Processing Time

Once your order is placed, our team will process it promptly. Orders are usually processed within 1-2 business days. However, during high-demand periods (such as holidays or special promotions), processing times may take a little longer. We will keep you updated with email notifications about the status of your order.

Please note that we do not ship on weekends or public holidays. Orders placed on weekends will be processed on the next available business day.

3. Tracking Your Order

After your order has been shipped, you will receive an email with tracking information. You can track your order by using the tracking number provided and visiting the carrier’s website. This will allow you to monitor the progress of your delivery until it reaches you.

If you have trouble tracking your order or have any questions, our customer service team is available to help. Simply contact us at support@jerseysnap.ok.com.

4. International Shipping

We are proud to offer international shipping to most countries. During checkout, the available shipping options for your country will be displayed, along with the respective shipping fees.

International customers should be aware that additional customs duties, taxes, and import fees may apply. These charges are imposed by the destination country’s customs office, and unfortunately, we have no control over them.

While we strive to ensure timely delivery, international shipping times can vary depending on the destination, local customs, and courier availability. We ask for your patience and understanding during the shipping process.

5. Shipping Delays

While we aim to process and ship all orders as quickly as possible, there may be unforeseen delays due to factors outside of our control. These factors include but are not limited to:

• Weather conditions or natural disasters
• Holiday seasons and increased demand
• Carrier delays or customs clearance issues (for international orders)

If you experience a delay, we will notify you as soon as possible. We appreciate your patience and understanding and will do our best to resolve any issues promptly.

6. Lost or Damaged Orders

If your order is lost or damaged during transit, please contact us immediately at support@jerseysnap.ok.com. We will work closely with the carrier to resolve the issue and ensure you receive either a replacement or a full refund for damaged or lost items.

To expedite the process, please include a clear photo of the damaged item(s) when contacting us.

7. P.O. Boxes & APO/FPO Addresses

Currently, we do not ship to P.O. Boxes or APO/FPO addresses. Please provide a valid residential or business address when completing your order.

If you have any further questions or concerns about our shipping policy, please don’t hesitate to contact our customer support team at support@jerseysnap.ok.com. We are here to help!